Help after an investment
or trading scam
A convincing broker, advert or trading platform may have encouraged you to invest more and more. If you believe the opportunity was fraudulent, we can check whether the payments and circumstances may be suitable for further assessment.
Check whether we can helpYou can start without gathering every document. If your enquiry goes forward, payment records and other evidence will help with the assessment.
The initial check is free. If your claim succeeds, Consumer Rights Solicitors charges 15-30% plus VAT of compensation awarded, equivalent to 18-36% including VAT at the current standard rate. The applicable fee and terms are explained before you instruct the firm. Our fees
What matters in an investment scam
Identify the actual deposits and withdrawals
Keep the investment and payment records
Common investment scams
- Fake trading platforms or brokers with a live-looking dashboard
- Cryptocurrency and “AI trading bot” schemes
- Gold, precious metals or other products that do not exist
- Property development or land that is never built or owned
- Shares sold by cold callers under pressure (“boiler rooms”)
- “Free pension reviews” that move savings into high-risk or fake products
Warning signs
- Promises of high or guaranteed returns with little risk
- Pressure to act quickly, or to keep the offer to yourself
- Unexpected contact, social media adverts or celebrity endorsements
- A fee, tax or deposit you must pay before you can withdraw
How to check a firm
Search the FCA’s Financial Services Register to see whether a firm or individual is authorised, and check that the reference number and contact details match. Fraudsters copy genuine firms, so contact a firm using the details on the register. The FCA also publishes a Warning List of firms running scams or operating without authorisation. If you invest in something the FCA does not regulate, you will not be protected if something goes wrong.
How you paid affects the next step
- Bank transfer: see APP fraud reimbursement.
- Card: chargeback or Section 75 may apply; see bank refusals.
- Crypto: see crypto scams.
Start with a clear next step
Answer the initial questions
Tell us what happened and how you paid so we can check whether further assessment may be appropriate.
Understand the outcome
Your enquiry may go to assessment, need specialist review, or receive guidance on another next step. Screening does not guarantee acceptance.
Prepare for the conversation
Where offered, you can add more information and payment records to help prepare for your assessment. This is optional and can be completed later.
Legal representation begins only if Consumer Rights Solicitors accepts the case and you agree to its terms.
Check whether we can helpUnderstand the costs before deciding
Fees
You have a choice
Questions and answers
Explain the name, documents and contact details used. Impersonation and apparently professional materials can be relevant facts, but they do not replace evidence of what happened.
Yes. Record it alongside later deposits so the team can understand the actual payments and outstanding loss.
A genuine investment loss alone is outside the scam service described here. If deception is alleged or the circumstances are unclear, describe them accurately in the initial questions.
No. A request for a tax, fee or deposit before a withdrawal is a common sign of a scam. Stop paying and contact your bank.
Understand the next step for your situation
Start with the initial questions so we can understand what happened and whether further assessment may be appropriate.
Check whether we can help