If you are dissatisfied with any aspect of our service, we encourage you to tell us so we can investigate your concerns and work towards a fair resolution.
At UndoFraud, we are committed to providing a professional, transparent, and high-quality service at all times.
We treat all complaints seriously and handle them in accordance with the principles set out by the Financial Conduct Authority (FCA) and the FCA’s Dispute Resolution (DISP) rules.
You can submit a complaint using any of the following methods:
complaints@undofraud.com
Consumer Rights Solicitors UndoFraud, Complaints Department Peter House, SPACES, Oxford St Manchester, M1 5AN
0161 464 8970
We will review the information you provide and confirm that your complaint has been received.
Your concerns will be looked at carefully and we may contact you for more information.
We will provide a response that explains our findings and any action we propose to take.