Hit undo on
invoice fraud

Criminals intercept communications to divert legitimate payments to their own accounts. If you transferred money from a UK bank, use our free tool to check your eligibility in 60 seconds.

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What to do if your payment was diverted to a scammer.

Invoice fraud, also known as mandate fraud, occurs when highly organised criminals hack or spoof emails from a legitimate supplier, builder, or solicitor, tricking you into sending funds to a fraudulent account.

However, if your funds originated from a UK bank account, your bank had a legal duty to protect you from obvious red flags and unusual payee details. Our smart matching system connects you with SRA-regulated legal experts who specialise in challenging these exact systemic bank failures. Check your eligibility online in 60 seconds, with zero upfront costs.

How it happens

How criminals intercept your payments

These aren't simple tricks; they are calculated psychological operations. Here are the common tactics used to bypass your natural defences:

1

Hackers compromise the email account of a legitimate business you are actively dealing with, such as a conveyancing solicitor, builder, or regular supplier.

2

They send an email from the compromised account, or a cleverly spoofed address that looks nearly identical, claiming their bank details have recently changed or they are undergoing an audit.

3

They attach a perfectly forged PDF invoice featuring the correct company logo, branding, and accurate reference numbers, but with the criminal's sort code and account number swapped in.

4

They create a false sense of urgency, threatening to halt services, delay a house purchase, or cancel an order if the invoice isn't settled immediately to the new account.

5

Because you firmly believe you are paying a trusted and verified contact, the theft often goes completely unnoticed until the real business follows up weeks later asking for their overdue payment.

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Invoice Fraud-Specific FAQs

Yes. High-value transactions like house deposits or contractor invoices are prime targets for invoice fraud. Your bank should apply heightened security checks and warnings for these unusually large, out-of-character transfers.

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