Lost money through a job
or online task scam?

A work opportunity may have required training fees, deposits or payments to continue completing tasks. If the promised job or earnings were part of a scam, start by identifying the money you actually paid.

Check whether we can help

You can start without gathering every document. If your enquiry goes forward, payment records and other evidence will help with the assessment.

The initial check is free. If your claim succeeds, Consumer Rights Solicitors charges 15-30% plus VAT of compensation awarded, equivalent to 18-36% including VAT at the current standard rate. The applicable fee and terms are explained before you instruct the firm. Our fees

Job and task scams

What matters in a job or task scam

1

Explain the job and the payments requested

Keep the original vacancy, recruiter details, task instructions and requests for deposits or fees. Note whether more payments were demanded to unlock a balance or withdraw earnings. Do not send more money to obtain a promised payout from the same suspect scheme.
2

Separate paid deposits from displayed earnings

Record your real payments and any withdrawals or refunds. A task dashboard or promised commission may show earnings that were never real. Those figures do not replace the amounts that left your accounts.
3

Start with the original payment route

Include bank transfers, card payments, exchange purchases and crypto sent onward where relevant. Save transaction records, messages and the platform’s responses. The timing and pattern of deposits may affect suitability alongside the total loss.
Simple process

Start with a clear next step

1

Answer the initial questions

Tell us what happened and how you paid so we can check whether further assessment may be appropriate.

2

Understand the outcome

Your enquiry may go to assessment, need specialist review, or receive guidance on another next step. Screening does not guarantee acceptance.

3

Prepare for the conversation

Where offered, you can add more information and payment records to help prepare for your assessment. This is optional and can be completed later.

Legal representation begins only if Consumer Rights Solicitors accepts the case and you agree to its terms.

Check whether we can help
Fees

Understand the costs before deciding

Fees

The initial check is free. If your claim succeeds, Consumer Rights Solicitors charges 15-30% plus VAT of compensation awarded, equivalent to 18-36% including VAT at the current standard rate. The applicable fee and terms are explained before you instruct the firm. UndoFraud does not charge you for using its enquiry service and receives a referral fee from Consumer Rights Solicitors.

You have a choice

You can make a complaint to your bank or payment provider yourself. Where eligible, you can also ask the Financial Ombudsman Service to consider it for free. Using our managed service is optional.

Questions and answers

Record actual payments separately from unverified or fictional earnings.

Understand the next step for your situation

Start with the initial questions so we can understand what happened and whether further assessment may be appropriate.

Check whether we can help