Someone you trusted may have asked for help with an emergency, travel, an investment or another convincing story. If you believe the relationship was used to persuade you to send money, you can explain what happened through the initial assessment.
Check whether we can helpYou can start without gathering every document. If your enquiry goes forward, payment records and other evidence will help with the assessment.
The initial check is free. If your claim succeeds, Consumer Rights Solicitors charges 15-30% plus VAT of compensation awarded, equivalent to 18-36% including VAT at the current standard rate. The applicable fee and terms are explained before you instruct the firm. Our fees
Tell us what happened and how you paid so we can check whether further assessment may be appropriate.
Your enquiry may go to assessment, need specialist review, or receive guidance on another next step. Screening does not guarantee acceptance.
Where offered, you can add more information and payment records to help prepare for your assessment. This is optional and can be completed later.
Legal representation begins only if Consumer Rights Solicitors accepts the case and you agree to its terms.
Check whether we can helpStart with the initial questions. Relevant communications may help later; use the preparation route for documents.
Include the original bank/card funding and exchange details where known. The relationship and payment journey both matter.
Tell us the dates and pattern accurately. Some extended small-payment cases fall outside our service criteria; uncertainty or relevant concerns may require review.
Start with the initial questions so we can understand what happened and whether further assessment may be appropriate.
Check whether we can help