Hit undo on
safe account scams

Criminals use sophisticated spoofing to impersonate your bank or the police. If you were manipulated into transferring your money to a 'safe account', use our free tool to check your eligibility in 60 seconds.

Check My Claim

FCA Regulated

Secure & compliant

UK Based

Specialist fraud team

£257.5m Reimbursed

By UK banks in 2025

97k

97,000 + Claims

Actioned by UK victims

What to do if you were targeted by a safe account scam.

Safe account scams are highly coordinated psychological attacks. Because criminals use advanced software to mimic official phone numbers, it is incredibly difficult for even tech-savvy individuals to spot the deception in the moment.

However, your UK bank has sophisticated fraud-detection algorithms. If you suddenly transferred a large sum of money to a brand new payee, your bank had a legal duty to step in, ask questions, and protect your account. Our smart matching system connects you with SRA-regulated legal experts who specialise in challenging these exact systemic bank failures. Check your eligibility online in 60 seconds, with zero upfront costs.

How it happens

How criminals manipulate your trust

Safe account scammers rely on high-pressure tactics and institutional authority. Here are the common tactics used to bypass your natural defences:

1

Criminals use software to make their incoming call appear exactly as your bank's official phone number or a legitimate police department. Because your caller ID verifies who they claim to be, your guard is immediately lowered.

2

They will falsely inform you that your account has been compromised or that fraudulent activity is actively occurring. This triggers extreme anxiety and a fight-or-flight response, preventing you from thinking logically about the situation.

3

To isolate you from getting real help, the caller often claims that bank staff at your local branch are involved in the fraud. This calculated lie ensures you won't contact anyone else to verify their story, leaving you entirely dependent on the scammer's instructions.

4

Under the guise of protecting your money, they instruct you to urgently move your funds into a new, secure "safe account" or "vault." In reality, they are walking you step-by-step through authorising a transfer directly into their own criminal network.

5

If your actual bank does try to intervene during the transfer, the scammer will stay on the phone or provide you with a strict script on what to say to bypass the bank's security questions.

Check my eligibility
— Zero judgment

See what happens when you hit undo.

★★★★★

“I had a very positive experience with this firm. What stood out most was their attention to detail and genuine commitment to achieving the best possible outcome. They were responsive to questions, proactive in their approach, and handled matters efficiently while maintaining a high standard of care. Overall, a reliable and well-run firm that I would confidently recommend to others.”

Mr A H Mhassani

★★★★★

“I was convinced I was protecting my money by moving it to a ‘safe account’. UndoFraud took my case seriously and helped challenge what happened.”

Helen M.

★★★★★

“I had a very good experience with CRS who gave a great response in helping to resolve my issue over a short period of time..all the staff I communicated with were very good and my special thanks to Emma Nash who managed to get it over the line... definitely a company I do recommend.”

Charles Davis

Safe Account-Specific FAQs

Yes. The fact that you pressed "send" does not remove your bank's responsibility. If the transaction was highly unusual for your account history, your bank should have intervened to break the spell of the manipulation before clearing the funds.

Start my claim

Ready to hit undo?

Join the thousands who have claimed their share of the £257.5 million reimbursed by UK banks in 2025. Use our free tool to check your eligibility in 60 seconds — zero old paperwork required.

Check My Claim →