A convincing advert or seller may have persuaded you to pay for goods or services that were never genuinely offered. We need to understand whether fraud is alleged, how you paid and what happened afterwards.
Check whether we can helpYou can start without gathering every document. If your enquiry goes forward, payment records and other evidence will help with the assessment.
The initial check is free. If your claim succeeds, Consumer Rights Solicitors charges 15-30% plus VAT of compensation awarded, equivalent to 18-36% including VAT at the current standard rate. The applicable fee and terms are explained before you instruct the firm. Our fees
Tell us what happened and how you paid so we can check whether further assessment may be appropriate.
Your enquiry may go to assessment, need specialist review, or receive guidance on another next step. Screening does not guarantee acceptance.
Where offered, you can add more information and payment records to help prepare for your assessment. This is optional and can be completed later.
Legal representation begins only if Consumer Rights Solicitors accepts the case and you agree to its terms.
Check whether we can helpNot by itself. The seller, offer, communications and other circumstances help distinguish fraud from an ordinary dispute.
Tell us the method and provider accurately. The available route and our service scope need consideration.
Use the form’s uncertainty option and give the relevant facts. Uncertainty should not be converted into an allegation you cannot support.
Start with the initial questions so we can understand what happened and whether further assessment may be appropriate.
Check whether we can help