A genuine-looking invoice or message may have instructed you to pay a different account. If you believe a payment was diverted through deception, the original invoice, changed instructions and transfer records help explain what happened.
Check whether we can helpYou can start without gathering every document. If your enquiry goes forward, payment records and other evidence will help with the assessment.
The initial check is free. If your claim succeeds, Consumer Rights Solicitors charges 15-30% plus VAT of compensation awarded, equivalent to 18-36% including VAT at the current standard rate. The applicable fee and terms are explained before you instruct the firm. Our fees
Tell us what happened and how you paid so we can check whether further assessment may be appropriate.
Your enquiry may go to assessment, need specialist review, or receive guidance on another next step. Screening does not guarantee acceptance.
Where offered, you can add more information and payment records to help prepare for your assessment. This is optional and can be completed later.
Legal representation begins only if Consumer Rights Solicitors accepts the case and you agree to its terms.
Check whether we can helpNot necessarily. This page concerns alleged deception that diverted a payment; an ordinary debt dispute needs a different assessment.
The initial questions help determine whether the loss fits our current service. Business circumstances, payment route and existing action matter; suitability is not automatic for every business.
The original invoice, altered payment instructions, transfer record, recipient correspondence and bank response help reconstruct the journey.
Start with the initial questions so we can understand what happened and whether further assessment may be appropriate.
Check whether we can help